Expertise

Complete Canadian Coverage – We provide all types of medical and paramedical assessments and related services across Canada, in all specialties. For examinees in remote areas or where certain specialties are not available, we have assessors who travel. Alternatively, we can also make arrangements for examinees to travel to the nearest qualified assessor. SOMA has access to over 13,500 health professionals across the U.S. as well.

Experience and Skill Level of Staff – We employ an extremely skilled and well-trained staff to ensure that every report we deliver is of exceptional quality and the most defensible in the industry. Our exceptional in-house staff includes well-respected clinicians and former claims handlers.

Caliber of Assessors – We are dedicated to recruiting, qualifying, and maintaining a panel of top-notch assessors. 

Commitment to Exceptional Quality and Service – In 2002, SOMA was audited as an ISO 9001 Quality assessment facility. Accordingly, we are held to these high standards and maintain quality checks throughout each step of the assessment process. Most importantly, each and every report is thoroughly reviewed by our Quality Assurance department.

Quick Turnaround Time – We understand the importance of timely report turnaround and are accustomed to performing under the strict time guidelines imposed by customers and legislation. To ensure that we meet and exceed required timelines, we’ve implemented a custom, state-of-the-art software system that enables us to monitor each referral from start to finish.

Proper Clinical Coordination – We fully coordinate each and every referral to ensure the highest quality reports are provided to all of our customers. Our staff, at various levels of the referral process, complete a full review of all pertinent issues, as well as all documents on file to ensure that the appropriate specialists have been scheduled and to ensure that there are no conflicts of interest. In performing the more complex multi-disciplinary assessments, we ensure proper case conferencing and review of all assessment reports so a true team consensus is provided in all cases we handle. We have in-house capabilities to handle a referral from specific task assignments to full case management according to our customers’ needs.

Specialty in Complex Cases and Catastrophic Impairment Assessments – For our automobile insurance customers, we handle all types of assessments, in all disciplines but specialize in complex cases and catastrophic impairment assessments (CAT). To oversee all complex and CAT referrals, we have in-house senior management who are certified in the 4th and 5th Edition AMA Guides to the Evaluation of Permanent Impairment Rating. With our level of expertise and experience in this area, we organize and conduct seminars to train assessors to become Certified Catastrophic Impairment raters.

Leadership in the Industry – SOMA’s active involvement in the Association of Independent Assessments Centres (AIAC) ensures that we are always at the forefront of industry trends, and are well informed of all current and future issues within the industry.